INSURANCE

Powering the back office for MGAs, brokers, and carriers

Submissions, MTAs, claims intake, bordereaux. Built for the regulated complexity of broker, MGA, and carrier operations.

Insurance Use Case Demo: Bordereaux Management
VIRTUAL AGENTS FOR INSURANCE

Automate manual work fast, reliably, and with measurable impact

Unitary’s Virtual Agents work across your existing systems to automate regulated, document-heavy workflows with speed, accuracy, and control.

Start automating in 4 weeks

We document your workflow, configure your Virtual Agent, connect to your tools, and launch with measurable outcomes. Start with one workflow, prove value quickly, then expand across your operations.

Launch directly in the systems you use today

Virtual Agents use your existing systems through the front end, with standard user logins. They can operate across legacy portals, inboxes, policy systems, and more — without APIs or custom integrations.

Keep humans in control, by design

Virtual Agents automatically escalate uncertain or high-risk cases to your team. You choose where human review is required, from targeted exception handling to approval steps on every workflow.

Automate with accuracy and auditability

We document your workflow, configure your Virtual Agent, connect to your tools, and launch with measurable outcomes. Start with one workflow, prove value quickly, then expand across your operations.

USE CASES

Automation for the whole insurance distribution chain

Our Virtual Agents can learn any process, exactly as you do it today, across multiple tools and systems. Below are the most common use cases we handle.

MGAs

Submissions intake

Automate submission capture, validation, and routing for faster turnaround.

Post-bind processes

Streamline policy changes, renewals, MTAs, and cancellations to reduce manual effort.

Indexing + triage

Classify and route incoming documents and tasks automatically.

Claims support

Complete FNOL, triage, coverage verification, and fraud checks automatically.

Policy servicing

Manage endorsements, document generation, and customer requests at scale.

Brokers

Client onboarding

Automate data collection and account setup for new clients.

Application ingestion

Extract and validate data from submissions to speed up quoting.

Premium + tax calculations

Automate complex premium and tax computations with precision.

Collections

Streamline premium collection and reconciliation processes.

Certificates of Insurance (COIs)

Generate and deliver COIs instantly on request.

Carrier reporting

Automate bordereaux and compliance reporting to carriers.

Carriers

Renewals & mid-term adjustments (MTAs)

Process renewals and adjustments quickly and accurately.

Compliance

Automate regulatory filings with guaranteed accuracy and audit readiness.

Bordereaux

Extract, validate, and format data to meet carrier and reinsurer requirements.

Policy administration

Automate rating, testing, QA, and policy support across legacy systems.

Attune company logo with stylized teal geometric starburst symbol to the left of the word 'attune'.

“What we’re able to do with Unitary isn’t just automating workflows, it’s laying the foundation for the next version of Attune.”

Michael Guity
Back Office Team Manager, Attune

Results from our insurance customers

99%+

automation rate

On loss run requests

50%

cost reduction

On day one

19%

boost in customer satisfaction

Directly linked to processing tasks faster

Trusted by top-performing operations teams worldwide

Start automating fast and grow with confidence

See how Unitary’s Virtual Agents can transform operations, improve
productivity, and power safe, sustainable growth.
Book a demo