How Unitary prices building and managing Virtual Agents 

Our commercial model is designed to make Virtual Agents easy to evaluate, cost effective and low risk.

Guaranteed cost savings

Up to 50% cost savings compared to your current operations.

Zero upfront costs

No setup fees, implementation charges or hidden costs. Only pay once you see results.

No-commitment POC

Trial Unitary Virtual Agents in a 3-month proof of concept (POC) with no contractual commitment.

How we work

Four steps from first conversation to a live agent in your workflow, with no upfront cost and no lock-in.
Scope the workflow
We understand the process, expected volume and complexity, and agree what success looks like.
Map the process
We map how the workflow actually runs and agree a fixed monthly fee based on its complexity and expected volume.
We build it for free
We build, configure and test the automation in your systems. You pay nothing for the build or setup.
Test it with a 3-month POC
Run Virtual Agents in your real workflows and measure the results. There’s no long-term commitment, and you can cancel at any time during the POC.
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“We're above 50% cost reduction from where we were before Unitary, which is massive for us.”

Niccos Andrade-Cordova
Director, Operations Program Management, Attune
Read the case study →
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Fixed monthly fees, no surprise costs

Fee determined based on complexity and volume of the process you are automating. No unpredictable usage charges

Priced on complexity and volume, not AI tokens

Your monthly fee is based on your workflow's complexity and volume, not AI token usage. 

Built to cover spikes and fluctuations

We include additional capacity from the start, so everyday spikes and seasonal fluctuations do not result in unexpected charges.

Designed to scale with your business

As your business grows, you easily scale up workflow volumes. Pricing scales transparently at agreed volume thresholds.

What’s included in your monthly subscription

Everything required to deploy, manage, and continuously improve your Virtual Agents in one flat fee.

Fully managed service

Ongoing monitoring, maintenance and white-glove support from a dedicated account manager.

Accuracy and savings SLAs

Clear success measures agreed upfront, backed by contractual commitments for accuracy and cost savings.

Enterprise-grade security and reliability

ISO 27001- and SOC 2-certified infrastructure, GDPR-compliant, with human oversight built in.

Continuous improvement

Ongoing optimisation and access to the latest tech capabilities, with no additional upgrade fees.

Get a tailored pricing assessment
Tell us where your team is spending time and we'll estimate the cost and potential impact of automating it.
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FAQs

Pricing FAQs

How do you determine the price?

Pricing is based on the workflow, its complexity, expected volumes and the amount of work completed. We agree on the commercial model upfront, so you know exactly what is included. We also guarantee at least 20% savings compared with your current operating costs, with costs increasing with additional tasks and volumes.

Is every workflow priced the same?
How does the pilot work?
What happens if our volume spikes or fluctuates?
Are there any hidden, setup or licence fees?
How quickly can we get started?