Virtual trust & safety agents for
Marketplaces
Automate complex marketplace operations with zero integration - without compromising accuracy
Book a consultationSeamlessly work across different tools and platforms
Execute complex, multi-step workflows with high accuracy
Memorise and apply detailed instructions efficiently
Virtual Agents can do all your safety and marketplace operations tasks, end-to-end
Checking and approving listings
Complete seller vetting and verification
Ensuring reviews align with platform standards
Triage and handle user reports and appeals
Complete a set of fraud, counterfeit or disintermediation checks including internet research and cross-referencing data
Enforcement actions and communications in your tools
Provide explanations in any human or machine readable format you need
Customising and sending email or message macros to users
Substack
Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.