Virtual agents for
marketplaces
&
review platforms
Automate complex operations with zero integration - without compromising accuracy.
Book a consultationSeamlessly work across different tools and platforms
Execute complex, multi-step workflows with high accuracy
Memorise and apply detailed instructions efficiently
Virtual Agents can do all your safety operations tasks, end-to-end
Accurate detection for all modalities that catches majority of harmful content
Complete seller and business vetting including internet research and cross-referencing data sources
Ensure reviews align with platform standards and review purchase proofs to ensure legitimate reviews
Triage and handle user reports and appeals
Complete a set of fraud, counterfeit or disintermediation checks including internet research and cross-referencing data
Enforcement actions and communications in your tools
Provide explanations in any human or machine readable format
Customising and sending email or message macros to users
Substack
Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.
A practical guide to implementing a hybrid AI-human model in your marketplace
- How top marketplaces are scaling faster with AI + human expertise
- How to mitigate AI risks in customer operations
- How to cut operational costs by 30%+ while maintaining trust
- A step-by-step playbook for automating key workflows
