SOLUTIONS

Virtual agents for

marketplaces

&

review platforms

Automate complex operations with zero integration - without compromising accuracy.

Marketplaces & review platformsBook a consultation
Why leading dating platforms are using Virtual Trust & Safety Agents
Navigate between tools

Seamlessly work across different tools and platforms

Follow complex workflows

Execute complex, multi-step workflows with high accuracy

Learn detailed instructions

Memorise and apply detailed instructions efficiently

USE CASES

Virtual Agents can do all your safety operations tasks, end-to-end

Detect harmful content

Accurate detection for all modalities that catches majority of harmful content

Verify sellers & businesses

Complete seller and business vetting including internet research and cross-referencing data sources

Moderate reviews

Ensure reviews align with platform standards and review purchase proofs to ensure legitimate reviews

Handle user reports

Triage and handle user reports and appeals

Fraud checks

Complete a set of fraud, counterfeit or disintermediation checks including internet research and cross-referencing data

Enforcement actions

Enforcement actions and communications in your tools

Explain decisions

Provide explanations in any human or machine readable format

Macro customisation

Customising and sending email or message macros to users

CASE STUDY

Substack

Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.

Trust & Safety Leader
Substack

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Find out more about Virtual Moderators and what they could do for you
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