
We’re delighted to announce that Unitary has joined I Love Claims (ILC) as a Property Corporate Partner.
ILC brings together insurers, suppliers, technology providers and claims professionals to share knowledge, build connections and drive positive change across the insurance claims sector in the UK. As a Corporate Partner, we’ll have the opportunity to engage more closely with the ILC community and contribute to conversations about innovation, productivity and the future of property claims operations.
Supporting more efficient claims operations
Claims organisations are under growing pressure to improve turnaround times, control operational costs and deliver a better experience for customers, often while working across fragmented systems and heavily manual processes.
Unitary helps insurance businesses automate complex operational workflows without requiring technical integrations or changes to existing processes, allowing for fast deployment with no disruption.
Our Virtual Agents work directly within the systems teams already use, through standard user interfaces and logins. They can follow existing processes across inboxes, policy administration systems, claims platforms, insurer portals and spreadsheets, handling repetitive work while escalating exceptions for human review.
Across insurance, this technology can support workflows including:
- Claims intake, administration and processing support
- Bordereaux management and reporting
- Submissions intake
- Renewals and policy servicing
- Compliance administration
- Cross-system data entry and reconciliation
By automating this work within existing environments, organisations can improve efficiency and productivity without a lengthy transformation or integration programme.
Sasha Haco, CEO and Co-Founder of Unitary, said:
“We are delighted to become a Property Corporate Partner of ILC and join a community that is committed to driving positive change across the insurance claims sector.
“At Unitary, our focus is on helping insurance businesses remove operational friction through practical automation that works within existing systems and processes. We look forward to engaging with the ILC community and supporting conversations around efficiency, innovation and the future of claims operations.”
Alan Soutar, Property Chairman at ILC, added:
“Unitary brings an exciting proposition to the property claims market at a time when businesses are increasingly looking for practical ways to improve efficiency and productivity.
“The ability to automate complex workflows without significant implementation barriers is particularly relevant for many organisations today. ILC is pleased to welcome Unitary as a Property Corporate Partner and looks forward to supporting its engagement with the wider claims community.”
Looking ahead
We’re looking forward to participating in ILC’s events, content and networking opportunities, meeting more members of the property claims community and learning about the operational challenges facing the market.
Most importantly, we’re excited to contribute practical ideas about how firms can introduce automation quickly, safely and without disrupting the systems and processes their teams rely on.
To learn more about how Unitary automates complex insurance workflows, get in touch with our team.


