Virtual agents for
insurance
&
Replace manual effort with a blended team of AI agents and expert humans that work directly in your tools. All with zero engineering integration or process change.
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Unlock radically lower costs on day one and prepare for scale
Continually increase straight-through processing rates
Unitary’s blended team ensures domain expert accuracy on all cases
Virtual Agents complete insurance tasks end-to-end
Virtual Agents complete tasks end-to-end, with Unitary humans stepping in where necessary to guarantee human-level accuracy on all cases.
A new kind of TPA. Handle service centre claims end-to-end.
Collect applicant information; analyze risk factors; verify documents; assess eligibility; make and enact decisions.
Gather customer data; validate documentation; cross-check against databases; flag and investigate discrepancies; customise and trigger communications.
Capture payment details; validate transactions; reconcile accounts; process payments; flag and investigate discrepancies.
Substack
Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.