SOLUTIONS

Virtual agents for

insurance

&

Replace manual effort with a blended team of AI agents and expert humans that work directly in your tools. All with zero engineering integration or process change.

InsuranceBook a consultation
Why leading dating platforms are using Virtual Trust & Safety Agents
Optimised costs

Unlock radically lower costs on day one and prepare for scale

Faster service speed

Continually increase straight-through processing rates

Domain expert accuracy

Unitary’s blended team ensures domain expert accuracy on all cases

USE CASES

Virtual Agents complete insurance tasks end-to-end

Virtual Agents complete tasks end-to-end, with Unitary humans stepping in where necessary to guarantee human-level accuracy on all cases.

Claims processing

A new kind of TPA. Handle service centre claims end-to-end.

Underwriting

Collect applicant information; analyze risk factors; verify documents; assess eligibility; make and enact decisions.

KYC and customer onboarding

Gather customer data; validate documentation; cross-check against databases; flag and investigate discrepancies; customise and trigger communications.

Payment processing

Capture payment details; validate transactions; reconcile accounts; process payments; flag and investigate discrepancies.

CASE STUDY

Substack

Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.

Trust & Safety Leader
Substack

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Find out more about Virtual Moderators and what they could do for you
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