Virtual agents for
insurance companies
&
Replace manual effort with a blended team of AI agents and expert humans that work directly in your tools. All with zero engineering integration or process change.
Book a consultationUnlock radically lower costs on day one and prepare for scale
Continually increase straight-through processing rates
Unitary’s blended team ensures domain expert accuracy on all cases
Virtual Agents complete insurance tasks end-to-end
Virtual Agents complete tasks end-to-end, with Unitary humans stepping in where necessary to guarantee human-level accuracy on all cases.
A new kind of TPA. Handle service centre claims end-to-end.
Collect applicant information; analyze risk factors; verify documents; assess eligibility; make and enact decisions.
Gather customer data; validate documentation; cross-check against databases; flag and investigate discrepancies; customise and trigger communications.
Capture payment details; validate transactions; reconcile accounts; process payments; flag and investigate discrepancies.
Substack
Choosing Unitary was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.
A practical guide to implementing a hybrid AI-human model in your marketplace
- How top marketplaces are scaling faster with AI + human expertise
- How to mitigate AI risks in customer operations
- How to cut operational costs by 30%+ while maintaining trust
- A step-by-step playbook for automating key workflows
